{"id":83,"date":"2021-03-15T13:38:34","date_gmt":"2021-03-15T13:38:34","guid":{"rendered":"https:\/\/global.idseal.com\/?page_id=83"},"modified":"2025-08-26T07:12:17","modified_gmt":"2025-08-26T07:12:17","slug":"support-idseal-antivirus","status":"publish","type":"page","link":"https:\/\/acn.idsealcanada.ca\/fr\/support-idseal-antivirus\/","title":{"rendered":"Support Antivirus"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e83-e1 m2b-0 m2b-1\"><div class=\"x-row e83-e2 m2b-3 m2b-4 m2b-6 m2b-7\"><div class=\"x-row-inner\"><div class=\"x-col e83-e3 m2b-9 m2b-a\"><div class=\"x-text x-text-headline e83-e4 m2b-c\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Support Antivirus Install<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e83-e5 m2b-0 m2b-2\"><div class=\"x-row e83-e6 m2b-3 m2b-5 m2b-6 m2b-8\"><div class=\"x-row-inner\"><div class=\"x-col e83-e7 m2b-9 m2b-b\"><div class=\"x-text x-content e83-e8 m2b-d\"><p style=\"font-size:12px;padding-bottom:10px;\"><a href=\"..\/\">Home<\/a> &gt; <a href=\"\/fr\/support-pro-tec\/\">App Support<\/a> &gt; Antivirus Support<\/p>\n\n\n\n<h2 style=\"text-align: left;\">IDSeal Antivirus Support<\/h2>\n\n\n\n<a id=\"av-scan\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I perform a scan?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scan-1.jpg\" alt=\"image antivirus perform scan step 1\" class=\"wp-image-2780\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scan-2.jpg\" alt=\"image antivirus perform scan step 2\" class=\"wp-image-2781\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scan-3.jpg\" alt=\"image antivirus perform scan step 3\" class=\"wp-image-2782\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scan-4.jpg\" alt=\"image antivirus perform scan step 4\" class=\"wp-image-2783\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scan-5.jpg\" alt=\"image antivirus perform scan step 5\" class=\"wp-image-2784\"><\/figure>\n\n\n\n<a id=\"av-scheduled-scan\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I set up a Scheduled Scan?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scheduled-Scan-1.jpg\" alt=\"image antivirus scheduled scan 1\" class=\"wp-image-2776\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scheduled-Scan-2.jpg\" alt=\"image antivirus scheduled scan 2\" class=\"wp-image-2777\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scheduled-Scan-3.jpg\" alt=\"image antivirus scheduled scan 3\" class=\"wp-image-2778\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Scheduled-Scan-4.jpg\" alt=\"image antivirus scheduled scan 4\" class=\"wp-image-2779\"><\/figure>\n\n\n\n<a id=\"av-previous-scan\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How can I view details of previous scans?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Previous-Scans-1.jpg\" alt=\"image antivirus previous scan details option 1\" class=\"wp-image-2773\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Previous-Scans-2.jpg\" alt=\"image antivirus previous scan details option 2\" class=\"wp-image-2774\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Previous-Scans-3.jpg\" alt=\"image antivirus previous scan details option 2 details\" class=\"wp-image-2775\"><\/figure>\n\n\n\n<a id=\"av-exclude\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I exclude items from IDSeal Antivirus scans?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Exclude-Items-1.jpg\" alt=\"image antivirus exclude items step 1\" class=\"wp-image-2786\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Exclude-Items-2.jpg\" alt=\"image antivirus exclude items step 2\" class=\"wp-image-2787\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Exclude-Items-3.jpg\" alt=\"image antivirus exclude items step 3\" class=\"wp-image-2788\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Exclude-Items-4.jpg\" alt=\"image antivirus exclude items step 4\" class=\"wp-image-2789\"><\/figure>\n\n\n\n<a id=\"av-definitions\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I update the security definitions?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Update-Security-Definitions-1.jpg\" alt=\"image update security definitions location 1\" class=\"wp-image-2766\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Update-Security-Definitions-2.jpg\" alt=\"image update security definitions location 2\" class=\"wp-image-2767\"><\/figure>\n\n\n\n<a id=\"av-ap\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">What is Active Protection and how do I enable\/disable it?<\/h4><\/a>\n\n\n\n<p>If Active Protection is enabled, IDSeal Antivirus will run in the background unnoticed actively protecting your device. Upon detection of a threat IDSeal Antivirus will report, block or quarantine the threat.<\/p>\n\n\n\n<p>Below you will see both enabled and disabled states. In order to turn this protection on or off toggle the switch.<\/p>\n\n\n\n<h5 style=\"color:#B72126;padding-top: 140px; margin-top: -100px;\">Enabled<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Active-Protection-1.jpg\" alt=\"image protection enabled\" class=\"wp-image-2769\"><\/figure>\n\n\n\n<h5 style=\"color:#B72126;padding-top: 140px; margin-top: -100px;\">Disabled<\/h5>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Active-Protection-1.jpg\" alt=\"image protection disabled\" class=\"wp-image-2770\"><\/figure>\n\n\n\n<a id=\"av-quarantine\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I view and manage quarantined items?<\/h4><\/a>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Quarantined-Items-1.jpg\" alt=\"image view quarantine\" class=\"wp-image-2757\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Quarantined-Items-2.jpg\" alt=\"image quarantine options\" class=\"wp-image-2758\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Quarantined-Items-3.jpg\" alt=\"image quarantine always allowed\" class=\"wp-image-2759\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Antivirus-Quarantined-Items-4.jpg\" alt=\"image quarantine notification window\" class=\"wp-image-2760\"><\/figure>\n\n\n\n<p style=\"padding-bottom:15%;\"><\/p>\n                <\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Support Antivirus Install Home &gt; App Support &gt; Antivirus Support IDSeal Antivirus Support How do I perform a scan? How do I set up a Scheduled Scan? How can I view details of previous scans? How do I exclude items from IDSeal Antivirus scans? How do I update the security definitions? What is Active Protection and how do I enable\/disable&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":3,"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":752,"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/83\/revisions\/752"}],"wp:attachment":[{"href":"https:\/\/acn.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}